Restarting the device: Users are advised to restart their devices, such as their Xbox console or computer, in an attempt to resolve any temporary glitches or conflicts that may be causing the redemption issue.Ģ. When affected users reach out to Microsoft support for assistance, they are typically provided with a set of basic troubleshooting steps.ġ. It is worth noting that a similar issue emerged in the past, indicating a recurring problem with the Microsoft Rewards system. When I try to confirm the code it just says that there is an issue with my account or order. I’ve been trying to redeem a digital roblox gift card for 100 robux since I have the required point needed but for some reason, it’s not working. I get a error saying theres a problem with my account. I cant use my points on Amazon, Walmart, Target or anything.

Moreover, this problem has been persisting for over a week, causing frustration and inconvenience for those attempting to utilize their hard-earned rewards. This error message appears both on the Xbox console and the Microsoft Rewards website, making it difficult for users to proceed with their redemptions.Īlso, this issue seems to be affecting users from various regions, without any discernible pattern.

Numerous Microsoft Rewards users are unable to to redeem their points and gift cards as they reportedly encounter an error message that states ‘There’s an issue with your account or order’. However, some users have recently encountered issues when attempting to redeem their gift cards through the Microsoft Rewards platform ( 1, 2, 3, 4, 5, 6, 7). Microsoft Rewards users unable to redeem points & gift cards It provides users with a chance to earn points, which can be redeemed for a range of rewards, including gift cards, sweepstakes entries, Xbox Live Gold memberships, and even donations to nonprofit organizations. Microsoft Rewards is a loyalty program designed to reward users for their engagement with Microsoft’s ecosystem of products and services. Original story (published on June 23, 2023) follows: New updates are being added at the bottom of this story…….

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